Working Together to Support Individuals
At Hebe Care, we believe that meaningful supported living can only happen when everyone involved works together. From commissioners and councils to families and carers, our role is to provide clarity, reassurance, and a collaborative approach that places the individual at the centre of every decision.
With carefully designed homes, highly trained teams, and a commitment to transparent communication, we ensure every person has the chance to thrive in a safe, uplifting and genuinely personalised environment.
Working Together to Support Individuals
High-quality supported living requires more than accommodation and staff - it requires relationships built on trust, mutual understanding, and open communication. At Hebe Care, we understand that each stakeholder has unique responsibilities and pressures. Our aim is to bridge these perspectives with a service that is reliable, adaptable, and deeply respectful of the individual’s needs, history, and aspirations.
Our environments are intentionally small, calm, and community-focused. This allows us to provide a stable setting where people can grow, develop new skills, and feel at home. We combine structured support with meaningful independence so that each service user can live a life that reflects who they are - not just what their diagnosis or circumstances might suggest.
Below is an overview of how we work with commissioners, councils, and families, and how we ensure everyone has confidence in the care we provide.
For Commissioners
We recognise the responsibilities commissioners carry - ensuring quality, safety, compliance, and value for money. At Hebe Care:
- Person-centred, outcome-driven proposals - We carry out comprehensive assessments to identify the individual’s needs (mental health, disability, rehabilitation, support requirements), then build a bespoke support plan and accommodation proposal.
- Transparent communication and documentation - We gather and share supporting information (risk assessments, support plans, health and care histories) to ensure commissioners have full visibility.
- Experienced, professional care teams - Our staff are trained, respectful, and committed to delivering compassionate care that meets both regulatory and ethical standards.
- Flexibility and collaboration - We work with commissioners to design packages suited to specific funding or service frameworks, including partnership with housing and health services.
We aim to provide a robust, compliant supported living offer that balances quality of life for service users with transparency and reliability for commissioners.
For Councils & Local Authorities
Supported housing and care services are most effective when they align with local strategies and community needs. Hebe Care is dedicated to working alongside councils to deliver supported living that integrates into neighbourhoods while meeting the highest standards of support and safety:
- Creating safe, harmonious communities - Our homes are carefully managed to ensure a stable, respectful environment, mindful of neighbours and community settings.
- Supporting local housing & social care strategies - We understand the importance of coordination across housing, health, and social care. Our services aim to complement local authority plans for supported housing and social support.
- Transparent processes & clear referral pathways - We commit to smooth collaboration when placing individuals - working with council teams, support planners, and housing departments to ensure suitability and compliance.
- Flexibility to meet varied needs - Whether individuals require mental health support, disability adaptations, sensory-aware environments, or complex care, we tailor our services to match local demand and individual requirements.
Our goal is to be a reliable partner in delivering supported living that aligns with council commissioning, safeguarding, and community integration frameworks.
Why Hebe Care Makes Sense for All Stakeholders
- Personalised, person-first care across a wide range of needs - mental health, physical and sensory disabilities, acquired brain injury, learning difficulties, dementia, autism, and more.
- Highly trained, compassionate staff who understand the needs and rights of vulnerable adults.
- Adaptable and compliant supported living services - we aim to meet regulatory standards, while also focusing on quality of life, dignity, and independence.
- Collaborative approach - we value and seek partnerships with commissioners, councils, families, and health professionals to ensure a holistic support network.
Get in Touch / Referral & Enquiry
If you are a commissioner, a council representative, a social worker, or a family member - and you’d like to learn more about how Hebe Care can support someone with complex needs - we are ready to talk.
Contact us
We welcome enquiries, referrals, and discussions about partnerships. Our team is committed to open communication, swift responses, and full transparency.
